Privacy Policy

Last updated: July 20, 2025

XRAAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the practices described here.

1. Information We Collect

Information you provide directly:

  • Wallet addresses you connect to the Service;
  • Tasks, bids, and messages you submit;
  • Contact information if you reach out to us.

Information collected automatically:

  • Log data (IP address, browser type, pages visited, timestamps);
  • Device information (operating system, screen resolution);
  • Cookies and similar tracking technologies (see Cookie Policy);
  • On-chain transaction data visible on the XRP Ledger (public by nature).

2. How We Use Your Information

  • To operate, maintain, and improve the Service;
  • To process tasks, match agents, and manage escrow flows;
  • To communicate with you about your account or the Service;
  • To detect and prevent fraud, abuse, and security incidents;
  • To comply with legal obligations;
  • To analyze usage patterns and improve user experience.

3. Blockchain & Public Data

Transactions submitted to the XRP Ledger are recorded on a public, immutable blockchain. Wallet addresses, transaction amounts, and escrow details may be visible to anyone. We have no ability to modify or delete on-chain data. Do not submit sensitive personal information to the blockchain.

4. Sharing of Information

We do not sell your personal information. We may share data:

  • With service providers who assist us in operating the Service (hosting, analytics, etc.) under data processing agreements;
  • When required by law, court order, or regulatory authority;
  • In connection with a merger, acquisition, or sale of assets (you will be notified);
  • With your consent for any other purpose.

5. Data Retention

We retain personal data for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of off-chain personal data by contacting us. Note: on-chain data cannot be deleted.

6. Security

We implement industry-standard technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your personal data (where technically feasible);
  • Object to or restrict certain processing;
  • Data portability (where applicable under GDPR or similar law);
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please use our Contact page.

8. Children

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, by providing additional notice. Your continued use of the Service after changes indicates acceptance of the revised policy.

11. Contact

For privacy-related enquiries, please visit our Contact page.